Clients, rostering, compliance, AI calls, and staff — one intelligent platform. From $169/week + GST flat. One price covers your whole team, up to 100 contacts and 50 participants. No per-user fees.
You bought a rostering tool. Then a CRM. Then a separate LMS. Then a phone system. Now you're paying for five things that don't talk to each other — and a per-user fee that goes up every time you hire.
Most NDIS CRMs charge $40–55 per user per month. Hire 10 staff, your software bill jumps $5,000+/year.
Practice Standards, mandatory training, incident registers, support plans — scattered across drives, emails, and folders.
Your phone system, your email, the office landline — none of them log against the right participant. Audit time becomes archaeology.
Built from inside an operating NDIS business, not by a generic SaaS vendor.
Award-rate logic, overtime flags, broken shifts, sleepover handling. Your roster knows the award.
22 Practice Standards tracked daily with a live score. Audit pack generated on demand.
Full participant record, support plans, goals, progress notes, budget tracking, NDIS plan reads.
SMS, voice calls, email, and chat — unified, AI-transcribed, auto-logged to the right participant.
Mandatory NDIS training + role-specific + complex care. Evidence-ready for Commission audits.
Voice-first AI that reads notes, drafts updates, surfaces compliance gaps, and answers staff questions.
One-tap incident logging from field. CAPAs auto-generated. Reportable incidents flagged.
Live NDIS plan utilisation per participant. Stop discovering blowouts at month-end.
Automated weekly billing built in. Predictable, simple, no surprise charges.
A 100-staff NDIS provider, compared.
Titus CRM is built and run by Gus Gale, who owns and operates Delta Community — an Australian NDIS and community services provider. The platform was developed operator-first over two years inside Delta Community's day-to-day operations, and launched in July 2026.
Every plan includes the full platform. No feature gating. No add-on tax.
Flat weekly fee — your bill never climbs with headcount. Comms (SMS / voice) billed at cost · typically $20–$80/mo.
No 6-month implementation. No consultant army. No surprise invoices.
21 days, no credit card. Full platform unlocked from minute one.
Participants, staff, rosters — bulk import or guided setup. Most providers are live in 2–3 days.
Roster, log notes, send invoices, chase compliance — all in one place.
When the trial ends, weekly Stripe billing kicks in. Cancel any time.
No. Titus is used by both Registered and Unregistered providers. The compliance modules adapt to your registration status — registered providers get the full 22 Practice Standards tracking; self/plan-managed providers get the relevant subset.
Everything. Every module, every feature, every AI tool. No credit card required. No feature gating. If you want to bring across data, we'll help — included free.
Most providers are operationally live within 2–3 days. Full data migration (staff, participants, rosters, historical notes) typically completes in 5–10 days depending on data volume.
Titus is a flat weekly fee up to your plan's limit — Startup Rent covers up to 100 contacts and 50 participants, Rent Titus up to 300 contacts and 100 participants — with no per-seat charges and no feature gating. Need more than that, or want to own the platform outright? Own It Outright is a $6,500 + GST one-off branded build with no subscription — a limited-time Foundational Promotion running through August 2026.
Yes. Your data is hosted entirely on Australian servers — stored and backed up in Australia. Access is scoped by organisation with row-level security, SSL end-to-end, and we never share data between tenants. The platform is built and maintained 100% by an Australian developer based in Brisbane.
Yes. No lock-in contracts. Weekly billing means if you cancel, you stop paying at the end of the current week. Export your data on the way out — it's yours.
Yes — for industry bodies, state government, and software firms with NDIS-provider audiences. Custom-scoped per partner. Book a scoping call.
No — Titus complements your accounting platform. Invoicing and shift-to-claim live in Titus; bookkeeping syncs out to Xero. The Titus Bookkeeper add-on extends this further for providers who want SCHADS-aware payroll inside one tool.
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